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At Warehouse Pallet Liquidators, we value our customers and strive to deliver a transparent, reliable, and satisfying shopping experience. To support this commitment, we offer a 30-day refund and returns policy, giving you ample time to inspect and evaluate your order after delivery. We understand that sometimes a purchase may not meet expectations, and our goal is to make the return process as smooth and straightforward as possible.
To qualify for a return, please ensure your item meets the following conditions:
Condition of the Item: The product must be in good condition, consistent with how it was received, and suitable for resale or redistribution.
Original Packaging: Whenever possible, please include the original packaging, manuals, and any included accessories. This helps us process your return efficiently.
Proof of Purchase: A valid receipt or proof of purchase is required for all returns to verify your order and expedite processing.
Important Notes:
Returns cannot be sent directly to the manufacturer, as this may delay or prevent your refund.
If more than 30 days have passed since your purchase, we may not be able to issue a full refund or exchange. In some cases, partial refunds may be available depending on product condition or type.
Certain products may have specific return restrictions, which will be clearly listed on the product page when applicable.
Once your returned item is received, our team will inspect it to confirm eligibility. You’ll receive an email notification stating whether your return has been approved or rejected.
If approved:
Your refund will be processed promptly, and a credit will be issued to your original payment method within three business days.
Refunds apply to the cost of the item(s) only. Original shipping charges are non-refundable.
Depending on your bank or card provider, it may take additional time for the refund to appear on your statement.
Customers are responsible for return shipping costs, unless the item received was damaged or incorrect. Shipping fees are non-refundable.
To ensure safe and timely delivery of your return:
Use a trackable shipping service to monitor your return.
Consider shipping insurance, especially for high-value items.
Delivery times for returned or exchanged items may vary based on your location and carrier service.
Tips to Avoid Delays:
Clearly label your return package with the return address provided by our support team.
Include all relevant documentation, packaging, and accessories, even if the item was lightly used.
If you wish to exchange an item for another product, size, or variation, please contact our Customer Support Team before sending it back. We’ll guide you through the most efficient way to complete your exchange.
Our team is always ready to assist with questions about returns, refunds, or exchanges.
Email: Sales@warehousepalletliquidators.com
Phone: +1 (409) 800-4007
WhatsApp: +1 (412) 866-4369
We’re committed to providing quick, friendly, and helpful support to ensure a seamless experience for every customer.
By making a purchase from Warehouse Pallet Liquidators, you agree to the terms outlined in this Refund and Returns Policy. We’re dedicated to delivering exceptional service, transparency, and reliability—ensuring you shop with complete confidence.
At Warehouse Pallet Liquidators, we specialize in wholesale liquidation pallets sourced directly from trusted retailers and manufacturers.